Ordering

How do I order online?

Click on the image of the article you like, which will take you to the productpage where you find a description of the item. Here you can select your size you like to order. Click the button "Add to bag". The item will be placed in your shopping bag at the top right corner of the page. You can see the contents of your bag by hovering over the bag icon with your mouse.

You can continue shopping or proceed to checkout by hovering over de shopping bag at the top right corner and click the button "Checkout". This will take you to the checkout page.

You can checkout as guest (no account registration required, proceed to the next step to fill in your delivery details) or if you have registered before, login and your address details will be filled in automatically.

Check your order at step 1). Fill in the delivery address and if applicable invoice address details at step 2). Choose the delivery method (3). Here you can add giftwrapping to your order. The article will be wrapped as a gift and the invoice will be e-mailed to you. Last step (4) is choosing the payment method. Place your order by click the button "Place order".

You will be redirected to the secured payment environment of your choice. Follow the steps to finalize the transaction.

You can pay with iDEAL (only in The Netherlands), MisterCash (Belgium), bankwire or PayPal. For creditcard payments, choose the PayPal option (they handle our creditcard payments. Note: you do not need a PayPal account to pay with creditcard). Once your payment is accepted, you will receive a confirmation and we will start preparing your order. You will receive a notification when your order has been shipped.

I tried to place an order but didn't succeed. What to do?
Send us an e-mail via info@raibu.nl notifying us of the article you wish to order. We will investigate the issue. In general you will receive a reply within the same working day.

Which payment methods does Raibu accept?
We accept iDEAL (The Netherlands), Bancontact/Mister Cash (Belgium), bankwire, PayPal, creditcards of all major creditcard companies and the Raibu gift voucher.


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