Raibu Terms and Conditions

Acces to and use of the website raibu.nl and the products and services offered by Raibu respectively Raibu Fashion respectively House of Raibu B.V. are subject to the referred terms and conditions and Exchange and Returns policy on this website.


All orders are subject to acceptance and availability. All prices are inclusive of BTW (Dutch VAT) at the current rates and are correct at the time of entering information. We reserve the right to change prices without prior notice to you. If you live outside Europe, you may shop duty free. The actual tax refund is subjected to the rules of the Dutch tax authority: more info. If you’re eligible for the tax refund and comply with the conditions, we will refund the tax of your purchase to your account. This can be a bank or Paypal account. Please note, any bank or Paypal transaction costs will be deducted from the tax refund amount.

Eligibility to purchase

When you place an order at our website, payment will be debited and cleared from your account at the time that your order is accepted by Raibu. You confirm that the credit/debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Raibu, we will not be liable for any delay or non-delivery.

We reserve the right to withdraw any merchandise from the website at any time and/or remove, screen or edit any materials or content on the website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of its withdrawing any merchandise from the website whether or not that merchandise has been sold; removing, screening or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Return conditions

Customer satisfaction is our top priority. If you are not happy with your goods or need to exchange an item, you need to inform us within 7 days following the date that you receive the goods by sending an e-mail to info@raibu.nl. The goods needs to be sent back to us within 14 days following the date that you receive the goods.
The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. All accurately returned products will be credited to the original purchasers payment card excluding taxes, duties and shipping costs. This refund is only applicable to products ordered online via Raibu.nl or Raibufashion.com. Products that are purchased in the physical store of Raibu and returned in a later stage, can not be refunded. Instead, the returned products can be exchanged for another item(s) or a voucher will be given with the same value as the returned product(s).

New and unused means that there are no marks on the item or any wear on the tags. We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. Raibu is not responsible for any item that is not returned in the manner set forth above.

Also see the Exchange and Returns section on this website.

No unauthorised copying or distribution

You acknowledge that all copyright, trademarks and all other intellectual property rights in the content, software and all HTML and other code contained in this website, shall remain with Raibu and its licensors and is protected by copyright and other laws and international treaty provisions. You are permitted to use this material only as expressly authorised by Raibu or its licensors. Any reproduction of the above listed materials is prohibited by law and may result in civil and criminal penalties.

Disclaimer of liablility

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Colours of the items in product pictures showing on the website may slightly differ from the real colours due to difference in lighting, computer screen used, etc.

Unless expressly stated to the contrary to the fullest extent permitted by law Raibu and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Raibu’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.


You agree to indemnify, defend and hold harmless Raibu, its director, employees and affiliates, from any and all third party claims, liability, damages and/or costs, including, but not limited to, legal fees) arising from your use of this website or the use by any other persons accessing this website using your internet account, or your breach of the Terms and conditions.
We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to identification by you here under.

User relationship

You acknowledge that no joint venture, partnership, employment, or agency relationship exists between you and Raibu as a result of your use of this website. You agree that you will not hold yourself out as a representative of Raibu, and we shall not be liable for any representation, act, or omission on your part.    

Governing law

Raibu will be governed by and construed in accordance with the laws of The Netherlands, and you irrevocably submit to the exclusive jurisdiction of the courts of The Netherlands.

© 2019 Raibu. All Rights Reserved. Material published on this website is copyrighted by Raibu or its licensors. All third-party trademarks mentioned or displayed on this website are the property of their respective owners.

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Raibu or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Raibu and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Raibu or its licensors. Raibu, Raibu Fashion,  Raibu Handpicked, Raibu Handpicked Novelty Fashion are trade marks belonging to Raibu. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of Raibu.

Raibu reserves the right to make changes to this policy, notably in line with any revised legislation. Please check back from time to time to ensure you are aware of any changes. Your continued use of our site will signify your acceptance of these changes.